Phoenix Smokery General Information

This Website is owned and operated by Phoenix Smokery Ltd a company registered in England and Wales whose registered office is at The Smokery, Great Preston’s Farm, Great Preston’s Lane, Stock, Essex, CM4 9RN. Company Registration No. 11415571. VAT No. 297 9898 92.

Intellectual Property

Unless otherwise stated, the copyright and other intellectual property rights in the Website, and all materials published on it (including without limitation photographs and graphical images) are owned by Phoenix Smokery Ltd. You may print one copy of the content for your own personal use.

You must not use any part of the materials on our Website for commercial purposes without obtaining a licence to do so from us.

If you print off, copy or download any part of our Website in breach of these Terms and Conditions, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Any rights not expressly granted in these Terms and Conditions are reserved.

Cheshire Smokehouse Website Terms and Conditions

This Website is owned and operated by Cheshire Smokehouse Ltd a company registered in England and Wales whose registered office is at Vost Farm Morely Green Wilmslow Cheshire SK9 5NU. Company Registration No. 3919543. VAT No. 527591622.

Use of the Website

This Website is provided free of charge for personal use subject to these Terms and Conditions. The purpose of the Website is to provide you with details of our products and also to enable you to contact us in relation to any requirements you may have.

We may update these Terms and Conditions from time to time. Any changes will be notified via an amendment to this page and on the home page of the website. If you do not wish to accept the new Terms and Conditions and conditions you should cease using the Website. If you continue to do so, after the date on which the changes come into effect, your use will indicate your agreement to be bound by the new Terms and Conditions.

Making a purchase

Making a purchase could not be easier. Just browse our shop and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on “View Cart or Checkout” and you will be asked for a few details that we need so that we can satisfy and complete the order.

We accept credit card and debit card payments. We accept Visa, Mastercard, Maestro and Solo. You may send your credit card or debit card information via phone, fax, post or over the Internet.

We use a reputable third-party provider to process all card payments for purchases through our website. When you pay for an order through our website, you will be taken to our third-party payment provider to make your payment before being directed back to our website. Our third-party payment provider is fully PCI compliant and they securely encrypt any data you provide in order to process your payment. We have no access to our customer’s payment card details and we do not handle or store these details in any way

Remittance Terms and Conditions

All orders must be accompanied by payment

Shipping and Handling

All orders will be delivered using an overnight carrier and will be despatched for the requested delivery date, stock permitting. Delivery cost ranges from £2 to £6.50 per delivery, depending on the products selected. The shipping cost for your order will be shown on the Checkout page. Highlands and Islands are not included; please contact our office for an individual cost. We currently do not deliver overseas.

Delivery Schedule

Your order is processed immediately upon receipt unless specified otherwise and is dispatched Monday to Thursday for next day delivery. Orders received after midday may not be despatched until the following day.

Guarantee

We guarantee your satisfaction. If any of our products does not meet with your satisfaction we will either refund or replace that item. Your statutory rights are not affected.

Intellectual Property

Unless otherwise stated, the copyright and other intellectual property rights in the Website, and all materials published on it (including without limitation photographs and graphical images) are owned by the Cheshire Smokehouse Ltd. You may print one copy of the content for your own personal use.

You must not use any part of the materials on our Website for commercial purposes without obtaining a licence to do so from us.

If you print off, copy or download any part of our Website in breach of these Terms and Conditions, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Any rights not expressly granted in these Terms and Conditions are reserved.

Disclaimer

While we endeavour to ensure that the information on this Website is correct, we do not warrant that it is accurate, complete or up to date. We may make changes to the material on this Website, or to the Products and prices described in it, at any time without notice.

Any nutritional data contained on the Website is provided for guidance only and is not intended to be definitive or to amount to advice on which reliance should be placed. Please refer to Product labels for definitive information.

The material displayed on our Website is provided without any guarantees, warranties or conditions as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude all conditions, warranties and other Terms and Conditions which might otherwise be implied by statute, common law or the law of equity. You must bear the risks associated with the use of the Internet. This paragraph does not affect your statutory rights.