Delivery Information

UK Mainland Delivery Charges, excl. Highlands & Islands:

Our standard delivery charges are worked out on your order value:

  • FREE for orders £50.00 and above (to a single address)
  • £6.95 for orders below £49.99 (to a single address)
Highlands, Islands, NI, Ireland & Overseas:

For deliveries to the Highlands and Islands of Scotland, an additional charge will apply and you should call in advance for a quote.

Delivery Address:

Please ensure that someone is available to accept delivery, or alternatively that specific instructions are left for the courier to leave the parcel in a safe place. There is comments box where you can add specific delivery instructions, which we will pass onto the courier.

Delivery Day:

Your goods will be delivered via our chosen courier. Please be aware we only dispatch Tuesday to Thursday.

We will advise you via email once your order has been dispatched.

Personal Message:

If you would like us to include a personal message with your order (at no extra charge) then please write it as you would like it to be seen, in the Gift Message box at checkout.


Your goods will be delivered in insulated packaging, containing ice packs, to ensure products remain cool for at least 24hours. However, we can not be held responsible for deterioration of goods resulting from unsuccessful delivery due to customer error (e.g. person not available to receive shipment, incorrect address given).


To ensure your fresh food products remain in optimum condition, we strongly advise that once you have received them, you immediately unpack them and place them in the fridge. Please follow the instructions on the individual products, regarding ‘use-by’ and ‘best before’ dates, and storage.

If you have not received your parcel within 48hours of receiving the email, then please contact us immediately on: 01277 840420.

Overseas Customers:

Unfortunately, due to the perishable nature of our food, cost and logistics, we are currently unable to deliver to overseas destinations.